The scenario generated will not be as a consequence of a cyberattackIt is because of an inside technical incident within the operation of our servers and working systemsCustomers can acquire money withdrawals at ATMs with their playing cards
The Grupo Cooperativo Cajamar has reported that it’s experiencing a technical incident in all its laptop methods for nearly two days, though it has insisted that it’s not a cyber assault, in response to a press release revealed on the entity’s social networks.
“The scenario generated will not be as a consequence of a cyberattack, however relatively has its origin in an inside technical incident within the operation of our servers and working methods,” he emphasised.
The downside began on the night time from Wednesday to Thursday throughout upkeep, one thing that affected the inner processes of the working methods. The downside is affecting department providers, digital channels and technique of cost.
Cajamar has assured that from the outset it’s working with know-how suppliers to resolve the issue, however the interventions “haven’t given the anticipated response.” The entity has not provided any estimate of when the service might be restored.
The group has ensured that prospects can acquire money withdrawals at ATMs with their credit score and debit playing cards and that they’ll proceed to make use of them as cost strategies. Despite this, some customers of the social community Twitter have assured that they can not entry their money on the entity’s ATMs or pay in shops.